Privacy policy

When you visit ycharms site, we collect certain personal information about your device, your interaction with the site, and information necessary to process your orders. We may also collect additional information if you contact us for customer support.

Your personal information is only used to fulfill orders through the Shopify platform where our online store is hosted. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

Personal Information collected includes: full name, billing address, shipping address, payment information, email address, and phone number.

Purpose of collection includes: to provide products or services to you to fulfil our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us at hello@ycharms.com.au.